Current Status.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
99.99 % uptime
Today
Austin Datacentre Operational
90 days ago
99.97 % uptime
Today
London Datacentre Operational
90 days ago
99.99 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Miami Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
99.99 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
99.99 % uptime
Today
Austin IPsec's Operational
90 days ago
99.99 % uptime
Today
Miami IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
99.99 % uptime
Today
Pelion Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
99.98 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
99.99 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
99.99 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform ? Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Notification of planned works - Tele2 Sep 23, 2024 16:00-20:00 BST
Tele2 will be carrying out essential maintenance on 23/09/2024 between 16:00 and 20:00 BST.

During this time Tele2 will be performing software upgrades in their core network infrastructure to ensure the highest quality of service.

Start Date and time:
23/09/2024 16:00 BST (17:00 CEST)

End Date and time:
23/09/2024 20:00 BST (21:00 CEST)

Services affected:
Tele2 subscribers are at low risk of minor packet loss during the maintenance period.

Customer action required:
No customer action is required.
Posted on Sep 20, 2024 - 13:56 BST
Notification of planned works - Tele2 Sep 23, 2024 23:00 - Sep 24, 2024 05:00 BST
Tele2 will be carrying out essential maintenance on 23/09/2024 between 23:00 and 05:00 BST.

During this time Tele2 will be performing a second set of software upgrades in their core network infrastructure to ensure the highest quality of service.

Start Date and time:
23/09/2024 23:00 BST (00:00 CEST)

End Date and time:
24/09/2024 05:00 BST (06:00 CEST)

Services affected:
Tele2 subscribers are at low risk of minor packet loss during the maintenance period.

Customer action required:
No customer action is required.
Posted on Sep 20, 2024 - 13:59 BST
Notification of planned works - Routine NAS Updates Sep 24, 2024 17:00-19:00 BST
We will be carrying out essential maintenance on 24/09/2024 between 17:00 and 19:00 BST.

During this time we will be performing routine network updates to our internal NAS to prepare Pelion's infrastructure for future network upgrades.

Start Date and time:
24/09/2024 17:00 BST

End Date and time:
24/09/2024 19:00 BST

Services affected:
No service impact is expected.

Customer action required:
No customer action is required.
Posted on Sep 20, 2024 - 14:06 BST
Past Incidents
Sep 21, 2024

No incidents reported today.

Sep 20, 2024

No incidents reported.

Sep 19, 2024
Notification of planned works - Three Ireland
Completed - The scheduled maintenance has been completed.
Sep 19, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 BST
Scheduled - Our Data Centre partner will be carrying out essential maintenance on 18/09/2024 between 21:00 and 19/09/2024 06:00 BST.

During this time our Data Centre partner are carrying out essential maintenance, part of these maintenance works impacts a Pelion owned circuit which hosts our Three Ireland link.

Start Date and time:
18/09/2024 21:00 BST

End Date and time:
19/09/2024 06:00 BST

Services affected:
Three Ireland subscribers will experience a reconnection event if they are in a live data session. For subscribers attempting to establish a new connection there could be a slight delay during the maintenance period.

The full impact period is up to 2 hours, but Pelion's Three Ireland solution is geographically redundant, so our secondary site should service subscribers until the works are completed.

Customer action required:
No customer action is required.
Sep 13, 15:10 BST
Sep 18, 2024
Notification of planned works - EE/BT
Completed - The scheduled maintenance has been completed.
Sep 18, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 17:00 BST
Update - Please note the JT component of this work has been cancelled.

Only EE/BT works will go ahead.
Sep 18, 14:04 BST
Scheduled - We will be carrying out essential maintenance on 18/09/2024 between 17:00 and 21:00 BST.

During this time we will be performing routine updates to our EE/BT operator Radius configuration and also our JT operator radius configuration.

Start Date and time:
18/09/2024 17:00 BST

End Date and time:
18/09/2024 21:00 BST

Services affected:
EE/BT subscribers may experience a reconnection event during the maintenance period.
JT subscribers may experience a reconnection event during the maintenance period.

Customer action required:
No customer action is required.
Sep 13, 15:01 BST
Sep 17, 2024
Notification of planned works - Pelion UK Data Centres
Completed - The scheduled maintenance has been completed.
Sep 17, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 17:00 BST
Scheduled - We will be carrying out essential maintenance on 17/09/2024 between 17:00 and 19:00 BST.

During this time we will be performing routine networking updates at our data centres. This maintenance is part of our ongoing efforts to enhance the reliability and performance of our services.

Location:
UK

Start Date and time:
17/09/2024 17:00 BST

End Date and time:
17/09/2024 19:00 BST

Services affected:
No customer impact is expected.

Customer action required:
No customer action is required.
Sep 13, 16:06 BST
Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

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