Velos IOT will be carrying out essential maintenance from 11/03/26 until 12/03/26
During this time Velos will be performing software upgrades on their resilient IoT packet gateways.
Start Date and time: 11/03/2026 23:00 GMT
End Date and time: 12/03/2026 02:00 GMT
Services affected: The upgrade is planned to have zero-downtime by performing this activity on the second node in a geo-redundant cluster.
The network has prepared for this change by performing a DNS upgrade on 9th March to point all new traffic to the backup gateways. This will be rolled back during the change window after successful testing.
Customer action required: No customer action is required. Posted on
Mar 09, 2026 - 12:24 GMT
We will be carrying out essential maintenance on 12/03/2026 between 03:00 and 06:00 CT.
During this time we will be performing upgrade works of the core router in Las Vegas and a failover to test resiliency. This is part of our program of general maintenance.
Some customers using Telus connectivity may see devices momentarily disconnect and reconnect.
Location: Las Vegas, USA.
Start Date and time: 12/03/2026 03:00 CT
End Date and time: 12/03/2026 06:00 CT
Services affected: Telus subscribers are at risk of a reconnection event during the maintenance period.
Customer action required: No customer action is required. Posted on
Mar 06, 2026 - 14:45 GMT
Completed -
The scheduled maintenance has been completed.
Mar 10, 07:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 22:00 GMT
Scheduled -
Three Ireland will be carrying out essential maintenance on 09/03/2026 between 22:00 and 07:00 UTC.
During this time Three Ireland and their partners are working on firewall upgrades which may have an impact to your service.
Start Date and time: 09/03/2026 22:00 UTC
End Date and time: 10/03/2026 07:00 UTC
Services affected: Three Ireland subscribers may see a reconnection event up to 4 times between the hours of 00:01 - 06:00 within the maintenance period as traffic is failed over between nodes.
Customer action required: No customer action is required, but if you experience connectivity issues on your Three Ireland subscribers after the noted times, please contact Pelion Technical Support.
Mar 6, 14:26 GMT
Completed -
This maintenance has been cancelled and will be rescheduled for a later time.
Mar 5, 11:01 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 09:00 GMT
Scheduled -
We will be carrying out essential maintenance on 05/03/2026 between 09:00 and 12:00 UTC.
During this time we will be performing upgrade works of the core router in Las Vegas and a failover to test resiliency. This is part of our programme of general maintenance. Some customers using Telus connectivity may see devices momentarily disconnect and reconnect.
Location: Las Vegas
Start Date and time: 05/03/2026 09:00 UTC
End Date and time: 05/03/2026 12:00 UTC
Services affected: Las Vegas DC. Some customers using Telus connectivity may see devices momentarily disconnect and reconnect.
Customer action required: No customer action is required.
Feb 27, 17:15 GMT
Completed -
The scheduled maintenance has been completed.
Mar 4, 16:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:30 GMT
Scheduled -
We will be carrying out essential maintenance on 04/03/2025 between 14:30 and 15:30 UTC.
During this time we will be performing a controlled failover between Vodafone Radius hosts to address an issue for a subset of Vodafone subscribers.
Start Date and time: 04/03/2025 14:30 UTC
End Date and time: 04/03/2025 15:30 UTC
Services affected: There should be minimal impact to subscriber traffic, however Vodafone UK subscribers should be considered as at risk during this maintenance period.
Customer action required: No customer action is required.
Mar 4, 14:28 GMT
Completed -
The scheduled maintenance has been completed.
Mar 3, 23:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 17:00 GMT
Scheduled -
We will be carrying out essential maintenance on 03/03/2026 between 17:00 and 23:00 UTC.
During this time we will be migrating our O2 radius and data path to the new Pelion core routers. This is part of the programme of upgrade works. Customers with devices on O2 UK may require multiple attempts to authenticate to the network, and/or may experience devices disconnecting and reconnecting momentarily within the maintenance window.
Start Date and time: 03/03/2026 17:00 UTC
End Date and time: 03/03/2026 23:00 UTC
Services affected: O2 UK. Customers with devices on O2 UK may require multiple attempts to authenticate to the network, and/or may experience devices disconnecting and reconnecting momentarily within the maintenance window.
Customer action required: No customer action is required.
Feb 27, 17:08 GMT
We would like to inform you that the incident with London IPsec VPN server has been resolved.
We apologise for any inconvenience.
Mar 3, 13:35 GMT
Monitoring -
Status: Monitoring
Service Impacted: London IPsec VPN server
Priority: High
Pelion Environment Area(s) Affected: UK
Summary:
Pelion Support teams monitored an issue with BGP to our London VPNC servers, which would have caused a temporary interuption to customers with single sited IPsec VPNs in our London datacentre. Pelion support teams have resolved the issue and service is restoring.
Update: Pelion Support teams are monitoring to ensure no further impact is observed.
We will provide an update shortly and we apologise for any inconvenience.
Mar 3, 11:21 GMT
Completed -
The scheduled maintenance has been completed.
Feb 27, 00:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 GMT
Scheduled -
One of Pelion's ISP providers will be carrying out essential maintenance on 26/02/2026 between 21:00 and 23:59 UTC.
During this time our provider will be carrying out works on a Pelion related circuit.
Start Date and time: 26/02/2026 21:00 UTC
End Date and time: 26/02/2026 23:59 UTC
Services affected: The nature of the providers works means that Three Ireland subscribers may see a reconnection event when links serving this connection are automatically failed-over during the maintenance period.
Customer action required: No customer action is required.
Feb 20, 18:33 GMT
Completed -
The scheduled maintenance has been completed.
Feb 24, 23:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 19:00 GMT
Scheduled -
We will be carrying out essential maintenance on 24/02/2026 between 19:00 and 23:00 UTC.
During this time we will be carrying out routine maintenance on our core routers at our London data centre.
Location: London, UK
Start Date and time: 24/02/2026 19:00 UTC
End Date and time: 24/02/2026 23:00 UTC
Services affected: There should be minimal impact during the works, however Three UK and Vodafone UK subscribers may experience a reconnection event during the maintenance period.
Customer action required: No customer action is required.
Feb 20, 18:28 GMT