We will be carrying out essential maintenance on 23/05/2022 between 17:00 and 19:00.
During this time we will be migrating our current London datacentre Internet link provider to a new one, increasing our capacity in London.
Location: London datacentre.
Services affected: Vodafone subscribers and single site IPsec's hosted in London.
Customer action required: Customers may notice their Vodafone SIMs reconnect and single site IPsec's may lose connection. IPsec's should attempt to reconnect automatically, however if they don't, please contact our support team for further assistance.
May 18, 16:08 BST
Please be advised that T-Mobile are retiring their 3G(UMTS) network on 1st July 2022. This will only affect our customers who roam onto T-Mobile’s 3G service in North America via our Pelion Global Roaming and Telus services. As T-Mobile work to transform their network coverage to provide 5G services, normal service will continue via 4G coverage, where available.
If you have any further questions regarding this notice, please reach out to your Account Manager or our Technical Support Team.
The Pelion Team
May 13, 14:25 BST