Scheduled - Summary of work:

We will be carrying out essential maintenance on 24/02/21 between 18:00 and 19:00.

During this time we will be refreshing our internet traffic routing across our Three UK peers which may cause some devices to briefly disconnect/reconnect.

Start Date and time: 24/02/21 18:00

End Date and time: 24/02/21 19:00

Services affected: Three UK

Customer action required: No customer action is required.
Feb 22, 14:44 GMT

Scheduled - Summary of work:

We will be carrying out essential maintenance on 24/02/21 between 17:30 and 18:00.

During this time we will be performing an upgrade to the Pelion Platform.
The Pelion platform may be unavailable for a short time during the change window.

Start Date and time: 24/02/21 17:30

End Date and time: 24/02/21 18:00

Services affected: Pelion Platform

Customer action required: No customer action is required.
Feb 22, 14:50 GMT

Scheduled - Summary of work:

Vodafone UK will be carrying out emergency maintenance on 23/02/2021 between 18:00 and 20:00.

Following investigation with Vodafone UK we have identified an issue with Vodafone's config at our Manchester datacentre.
Vodafone have advised a 2 hour window for applying a resolution and during this time customers may experience a brief reconnection of their devices as the traffic migrates to our London datacentre and back again, once the fix has been applied.
This will only affect Vodafone UK SIM's.

Start Date and time: 23/02/21 18:00

End Date and time: 23/02/21 20:00

Services affected: Vodafone UK

Customer action required: No customer action is required.
Feb 23, 10:15 GMT

Scheduled - Summary of work:

We will be carrying out essential maintenance on 17/02/2021 between 18:30 and 19:00.

During this time we will be carrying out a routine migration of network traffic of the network provider Vodafone from our London to Manchester Datacentres.
This change will only impact Vodafone and no roaming networks.
Some subscribers may experience a brief reconnection to the network as the traffic migrates.

Location: London and Manchester.

Start Date and time: 17/02/21 18:30

End Date and time: 17/02/21 19:00

Services affected: Vodafone

Customer action required: No customer action is required.
Feb 15, 15:50 GMT

Scheduled - Summary of work:

We will be carrying out essential maintenance on 17/02/21 between 17:30 and 18:00.

During this time we will be performing a staged restart of our radius servers in each of our datacentres (Manchester and London) to update our client configuration.
No customer impact is expected.

Location: Manchester and London Datacentres.

Start Date and time: 17/02/2021 17:30

End Date and time: 17/02/2021 18:00

Services affected: Radius

Customer action required: No customer action is required.
Feb 15, 15:32 GMT