Current Status.
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 12, 14:19 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 GMT
Scheduled - Summary of work:

We will be carrying out essential maintenance on 18/03/201 between 09:00 and 30/04/2021 17:00.

During this time the network will gradually be migrating selected SIM's on JT/Pelion Global roaming to their new system. We are working with the network to ensure the migration is successful and we do not expect customers to see any impact to their subscribers during the planned migration.

Start Date and time: 18/03/2021 09:00

End Date and time: 30/04/2021 17:00

Services affected: JT/Pelion Global Roaming Operators

Customer action required: No customer action is required.
Arm Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Edinburgh Datacentre Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Miami Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
100.0 % uptime
Today
Arm Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Telefonica Global Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Iridium ? Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.iot-x.com Operational
90 days ago
100.0 % uptime
Today
LoRa ? Operational
90 days ago
100.0 % uptime
Today
Pelion Platform ? Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Completed - The scheduled maintenance has been completed.
Apr 14, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 BST
Scheduled - Summary of work:

We will be carrying out essential maintenance on 14/04/2021 between 18:00 and 20:00.

During this time we will be updating our routing and Radius configurations.
JT/Pelion Global Roaming SIM subscribers may see their devices reconnect during the change window.

Start Date and time: 14/04/2021 18:00

End Date and time: 14/04/2021 20:00

Services affected: JT/Pelion Global Roaming SIM;

Customer action required: No customer action is required.
Apr 13, 16:58 BST
Completed - The scheduled maintenance has been completed.
Apr 14, 19:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:30 BST
Scheduled - Summary of work:

We will be carrying out essential maintenance on 14/04/2021 between 17:30 and 19:30

During this time we will be carrying out general maintenance of our APN database.
We do not expect there to be any subscriber impact.

Start Date and time: 14/04/2021 17:30

End Date and time: 14/04/2021 19:30

Services affected: None

Customer action required: No customer action is required.
Apr 12, 13:56 BST
Apr 13, 2021

No incidents reported.

Apr 12, 2021

Unresolved incident: Notification of planned works - Pelion/JT Migration.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.