All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
99.98 % uptime
Today
Pelion Global Roaming Operational
90 days ago
99.99 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
99.98 % uptime
Today
Three IRE Operational
90 days ago
99.92 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 30, 2026

Notification of planned works - BT/EE
Completed - The scheduled maintenance has been completed.
Jul 30, 15:00 BST
Verifying - Verification is currently underway for the maintenance items.
Jul 30, 14:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 13:00 BST
Scheduled - We will be carrying out essential maintenance on 30/07/2026 between 13:00 and 15:00 BST.

During this time we will be upgrading the capacity of our link between Pelion and BT/EE.

Start Date and time:
30/07/2026 13:00 BST

End Date and time:
30/07/2026 15:00 BST

Services affected:
BT/EE subscribers may see a brief reconnection event as we move between hosts. The upgrade will be carried out on our backup host and impact should be minimal, however BT/EE subscribers should be considered at risk during the maintenance period.

Customer action required:
No action Required.
Jul 30, 12:22 BST

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Notification of planned works - Three UK
Completed - The scheduled maintenance has been completed.
Jul 21, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 19:00 BST
Scheduled - We will be carrying out essential maintenance on 21/07/2026 between 19:00 and 22:00 BST.

During this time we will be performing upgrades to core network nodes in our London data centre.

Location:
London, UK

Start Date and time:
21/07/2026 19:00 BST

End Date and time:
21/07/2026 22:00 BST

Services affected:
Three UK subscribers are considered as at-risk during the maintenance period. During the planned upgrades there is a possibility of a reconnection event for some Three UK subscribers when a planned failover between primary and secondary hosts is performed.

Customer action required:
No customer actions is required.
Jul 17, 13:57 BST

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Pelion // JT/Pelion Global Roaming // Degraded Performance
Resolved - Status:
Resolved

We would like to inform you that this incident has been resolved by the network supplier.

We apologise for any inconvenience.
Jul 16, 07:21 BST
Update - Status:
Monitoring

The network operator's packet core team has found an issue with a node on their network and is working to resolve this.

Pelion continues to observe that the issue appears to be mitigated for our radius and no impact is observed.

We apologise for any inconvenience and we will provide further updates as we receive them from the supplier.
Jul 16, 05:45 BST
Update - We are continuing to monitor for any further issues.
Jul 16, 04:42 BST
Monitoring - Status: Monitoring

Service Impacted:
JT/Pelion Global Roaming

Priority:
Medium

Pelion Environment Area(s) Affected:
UK&EU

Summary:

Pelion Support teams are currently investigating issues with the Pelion Global roaming/JT SIM supplier which may have caused an impact on your service.
We identified from monitoring an increase in radius messages and events which caused alerting on Pelion's side. This may have caused devices to disconnect and reconnect or to authenticate more frequently than normal.
Pelion engineering teams increased the radius capacity and the issue seems to have stabilised.

We have engaged the network supplier to investigate further as we believe an underlying network event could be the root cause.

Pelion will continue to monitor for any further impact but we believe the immediate issue is mitigated.


We will provide an update shortly and we apologise for any inconvenience.
Jul 16, 04:41 BST
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