All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
Infrastructure Operational
London Datacentre Operational
Manchester Datacentre Operational
Austin Datacentre Operational
Las Vegas Datacentre Operational
RADIUS Operational
VPN Technology Operational
DINA Operational
London IPSecs Operational
Manchester IPSecs Operational
OpenVPN Operational
OpenVPN US Operational
Austin IPsec's Operational
Las Vegas IPsec's Operational
Mobile Operators Operational
Pelion Global Roaming Operational
EE Operational
O2 Operational
Tele2 Operational
Three IRE Operational
Three UK Operational
Vodafone Operational
Vodafone Global Operational
Telus Operational
Vodafone NB-IoT (LPWAN) Operational
Services Operational
Customer Phone line Operational
Internal Support Systems Operational
Statuspage Operational
Support Ticketing Operational
Pelion Operational
Analytics Operational
API Operational
Automation Engine Operational
Help.pelion.com Operational
Pelion Platform Operational
Remote SIM Provisioning Operational
SMS Gateway Operational
Pelion US Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Notification of planned works - Vodafone Global & NB-IoT Nov 4, 2026 22:00 - Nov 5, 2026 06:00 GMT

Vodafone Global will be carrying out essential maintenance between 04/11/2026 22:00 and 05/11/2026 06:00 UTC.

During this time Vodafone Global will be making a configuration change to its UK routers. Traffic will be moved onto backup routes while the work is carried out.

Location: UK

Start Date and time:
04/11/2026 22:00 UTC

End Date and time:
05/11/2026 06:00 UTC

Services affected:
Vodafone Global & IoT devices roaming on the VodafoneThree UK network may lose data connectivity up to two times between 00:00 and 04:30 UTC on 05/11/2026.
The total loss is expected to be no more than 5 minutes. During this time new and ongoing data sessions may be unavailable.

Customer action required:
No customer action is required.
Posted on Oct 29, 2026 - 11:43 GMT

Notification of planned works - Vodafone Global & NB-IoT Nov 9, 2026 22:00 - Nov 10, 2026 06:00 GMT

Vodafone Global will be carrying out essential maintenance between 09/11/2026 22:00 and 10/11/2026 06:00 UTC.

During this time Vodafone Global will be making a configuration change to its UK routers. Traffic will be moved onto backup routes while the work is carried out.

Location: UK

Start Date and time:
09/11/2026 22:00 UTC

End Date and time:
10/11/2026 06:00 UTC

Services affected:
Vodafone Global & IoT devices roaming on the VodafoneThree UK network may lose data connectivity up to two times between 00:00 and 04:30 UTC on 10/11/2026.
The total loss is expected to be no more than 5 minutes. During this time new and ongoing data sessions may be unavailable.

Customer action required:
No customer action is required.
Posted on Oct 29, 2026 - 11:50 GMT

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Notification of planned works - Pelion Platform Database Upgrades
Completed - This scheduled maintenance event has been completed.

The Pelion EU platform is now available to log in to.
Oct 22, 19:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 19:00 BST
Scheduled - We will be carrying out essential maintenance on 22/10/2026 between 19:00 and 21:00 BST.

During this time we will be performing essential database updates to Pelion connectivity management platform services.

Location:
UK

Start Date and time:
22/10/2026 19:00 BST

End Date and time:
22/10/2026 21:00 BST

Services affected:
The Pelion connectivity management platform will be unavailable during the change window whilst the upgrades are deployed.

Customer action required:
Any customers logged in to the Pelion UK platform during the works will be logged out. The platform will be available for use as soon as the upgrades are completed and validated.
Oct 16, 17:47 BST
Pelion // Pelion Platform US
Resolved - Status:
Resolved

We would like to inform you that the following incident with The Pelion Platform US has now been resolved.

We apologise for any inconvenience.
Oct 22, 13:10 BST
Monitoring - Status:
Monitoring

We have identified and implemented a resolution; we are monitoring the resolution to ensure no further impact for this incident is experienced.

We apologise for any inconvenience.
Oct 22, 12:38 BST
Investigating - Status: Investigating Incident

Service Impacted:
Pelion Platform US

Priority:
High

Pelion Environment Area(s) Affected:
US

Summary:
Customer may be experiencing login issues with the Pelion Platform US.
Customers may not be able to login and they may see service unavailable messages.

Pelion engineers are currently investigating and we will provide an update as soon as possible.

We will provide an update shortly and we apologise for any inconvenience.
Oct 22, 12:27 BST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Notification of planned works - Pelion Data Centre Works
Completed - The scheduled maintenance has been completed.
Oct 20, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:00 BST
Scheduled - We will be carrying out essential maintenance on 20/10/2026 between 17:00 and 21:00 BST.

During this time we will be migrating some analytics services to newly upgraded hardware.

Location:
UK

Start Date and time:
20/10/2026 17:00 BST

End Date and time:
20/10/2026 21:00 BST

Services affected:
No major service impact is expected, however data counting statistics on the Pelion connectivity management platform may be disrupted for up to 30 minutes during the change window.

Customer action required:
No customer action is required.
Oct 16, 17:37 BST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

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