Current Status.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
99.99 % uptime
Today
Pelion Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
99.99 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Notification of planned works - London Data Centre Feb 24, 2026 19:00-23:00 GMT

We will be carrying out essential maintenance on 24/02/2026 between 19:00 and 23:00 UTC.

During this time we will be carrying out routine maintenance on our core routers at our London data centre.

Location:
London, UK

Start Date and time:
24/02/2026 19:00 UTC

End Date and time:
24/02/2026 23:00 UTC

Services affected:
There should be minimal impact during the works, however Three UK and Vodafone UK subscribers may experience a reconnection event during the maintenance period.

Customer action required:
No customer action is required.
Posted on Feb 20, 2026 - 18:28 GMT

Notification of planned works - Pelion ISP Provider Feb 26, 2026 21:00 - Feb 27, 2026 00:00 GMT

One of Pelion's ISP providers will be carrying out essential maintenance on 26/02/2026 between 21:00 and 23:59 UTC.

During this time our provider will be carrying out works on a Pelion related circuit.

Start Date and time:
26/02/2026 21:00 UTC

End Date and time:
26/02/2026 23:59 UTC

Services affected:
The nature of the providers works means that Three Ireland subscribers may see a reconnection event when links serving this connection are automatically failed-over during the maintenance period.

Customer action required:
No customer action is required.
Posted on Feb 20, 2026 - 18:33 GMT
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026
Notification of planned works - Manchester Data Centre
Completed - The scheduled maintenance has been completed.
Feb 17, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 19:00 GMT
Scheduled - We will be carrying out essential maintenance on 17/02/2026 between 19:00 and 23:00 UTC.

During this time we will be performing essential updates to the operator paths in the Manchester datacenter in order to mitigate internal data collection issues.

During this time customers with devices on Three UK, Three Ireland and Velos/Pelion Global Roaming may see devices disconnect/lose connection within the maintenance window. This is expected, and devices should automatically reconnect, any downtime will be kept to an essential minimum time.

Location:
Manchester DC

Start Date and time:
17/02/2026 19:00 UTC

End Date and time:
17/02/2026 23:00 UTC

Services affected:
Three UK, Three Ireland and Velos/Pelion Global Roaming customers may see devices disconnect/lose connection within the maintenance window.

This is expected, and devices should automatically reconnect, any downtime will be kept to an essential minimum time.

Customer action required:
No customer action is required.
Feb 13, 16:48 GMT
Notification of planned works - TELUS
Completed - The scheduled maintenance has been completed.
Feb 17, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 09:00 GMT
Scheduled - We will be carrying out essential maintenance on 17/02/2026 between 04:00 EST and 06:00 EST

During this time we will be applying design upgrades to the Telus operator authentication instance. Customers with Telus devices may see devices disconnect/lose connection within the maintenance window.

Location:
Austin DC

Start Date and time:
17/02/2026 04:00 EST

End Date and time:
17/02/2026 06:00 EST

Services affected:
No impact is expected, however customers attached to the Telus network may see a brief reconnection.

Customer action required:
No customer action is required.
Feb 13, 16:58 GMT
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Emergency Maintenance - London
Completed - The scheduled maintenance has been completed.
Feb 12, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:30 GMT
Scheduled - During this time we will be carrying out a failover between our core resilient components in order to swap our live routers to secondary for internal investigation.

Location:
London, UK

Start Date and time:
12/02/2026 15:30 UTC

End Date and time:
12/02/2026 16:00 UTC

Services affected:
Customers may see quick disconnect and reconnections.

Customer action required:
No customer action is required.
Feb 12, 14:42 GMT
Feb 11, 2026

No incidents reported.

Feb 10, 2026
Notification of planned works - Vodafone UK
Completed - The scheduled maintenance has been completed.
Feb 10, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 19:00 GMT
Scheduled - We will be carrying out essential maintenance on 10/02/2026 between 19:00 and 23:00 UTC.

During this time we will be carrying out network and router performance upgrades across our Vodafone UK integration.

Start Date and time:
10/02/2026 19:00 UTC

End Date and time:
10/02/2026 23:00 UTC

Services affected:
Vodafone UK subscribers may experience as reconnection event as the upgrades are applied.

Customer action required:
As part of the upgrades we would encourage any customers utilising FTP protocols to ensure their devices use FTP Passive mode where possible.

Please contact Pelion Technical Support if you encounter any issues after the maintenance period.
Feb 6, 13:50 GMT
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

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