Current Status.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
99.99 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
99.99 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
99.99 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
99.99 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
100.0 % uptime
Today
Pelion Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Notification of planned works - Vegas Internet Upgrades Apr 14, 2026 09:00-11:00 BST

We will be carrying out essential maintenance on 14/04/2026 between 09:00 and 11:00 BST.

During this time we will be performing upgrades to our internet failover behaviour along with testing it performs as expected.

Location:

Start Date and time:
14/04/2026 09:00 BST

End Date and time:
14/04/2026 11:00 BST

Services affected:

Vegas Internet - During the window devices on Telus/Tele2/ATT/Verizon may disconnect/reconnect while we test circuit failover.
Posted on Apr 10, 2026 - 13:54 BST
Apr 13, 2026
Pelion // Pelion Platform EU
Resolved - This incident has been resolved.
Apr 13, 13:49 BST
Monitoring - Status: Monitoring Incident

Service Impacted:
Pelion Platform EU

Priority:
Low

Pelion Environment Area(s) Affected:
UK & EU

Summary:

Pelion Support teams identified an issue with the Pelion Platform EU data source where some informational fields were not populating. The incident has been rectified and data population is restoring. We are monitoring this.
Apr 13, 11:14 BST
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Notification of planned works - Pelion Firewall
Completed - The scheduled maintenance has been completed.
Mar 31, 19:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 16:30 BST
Scheduled - We will be carrying out essential maintenance on 31/03/2026 between 16:30 and 19:30 UTC+1.

During this time we will be performing routine updates to our Firewall configuration.

Location:
UK

Start Date and time:
31/03/2026 16:30 UTC+1

End Date and time:
31/03/2026 19:30 UTC+1

Services affected:
Upon the insertion of the new configuration to the Firewall, a rules restart is required, this generally does not cause impact to customer subscribers, but subscribers should be considered as at-risk during the maintenance period.

Customer action required:
No customer action is required, however if you experience any prolonged impact to subscriber traffic, please notify Pelion Technical Support.
Mar 27, 13:49 GMT
Mar 30, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage