We will be carrying out essential maintenance on 06/11/2025 between 17:00 and 21:00 UTC.
During this time we will be performing upgrades and testing on our internal VXLANs and Core Routers. This is to address impact experienced during an Incident on the 24th October as advertised on our Statuspage.
Location: UK
Start Date and time: 06/11/2025 17:00 UTC
End Date and time: 06/11/2025 21:00 UTC
Services affected: Due to the nature of the works we would consider subscriber traffic as at risk during the maintenance period. Pelion engineering teams have a robust and documented change plan and rollback plan in the event of any customer impact.
Customer action required: No customer action is required, however we would encourage customers to monitor their SIM estate during and after the maintenance period.
Customers who require assistance or have any questions should contact Pelion's Technical Support team.
Posted Oct 31, 2025 - 19:00 GMT
This scheduled maintenance affects: Infrastructure (London Datacentre, Manchester Datacentre).