Microsoft Service outage: How to Reach the Pelion team

Incident Report for Pelion Connectivity Status

Resolved

Microsoft has closed the incident, and all services are operating normally.

You can reach us through all our usual channels again.
Phone and the support portal stay available as always:

UK: +44 330 175 3333
US: +1 302 467 3672
Email: support@pelion.com
Tickets: raise and manage them at support.pelion.com

Thank you for your patience while this was resolved.

Posted Nov 14, 2026 - 08:58 GMT

Update

Pelion are seeing partial recovery of the affected Microsoft services.

Microsoft is still treating this as a live incident, and it isn't fully resolved yet.

Until Microsoft confirms the incident is resolved, the most reliable way to reach our Support team is:

UK: +44 330 175 3333
US: +1 302 467 3672

Tickets: raise and manage them at support.pelion.com

We'll keep monitoring and post another update here once Microsoft confirms the incident is resolved.

Thank you for your patience.

Posted Nov 13, 2026 - 16:44 GMT

Monitoring

Microsoft is having a service outage, and this may affect some of the usual ways you contact us.

Our Support team is available as normal.

You can reach us through these channels:

Phone:
UK: +44 330 175 3333
US: +1 302 467 3672

Tickets: you can raise and manage your tickets through Pelion's support portal - support.pelion.com

We're monitoring the situation and will post an update here when Microsoft services are back to normal.

Thank you for your patience.

Posted Nov 13, 2026 - 08:50 GMT

This incident affected: Services (Support Ticketing).