We would like to inform you that the following incident with Three UK has now been resolved.
We apologise for any inconvenience.
Posted Mar 19, 2023 - 21:32 GMT
Update
We are continuing to monitor for any further issues.
Posted Mar 19, 2023 - 18:33 GMT
Monitoring
Status: Resolved Under Monitoring
We have identified and implemented a resolution; we are monitoring the resolution to ensure no further impact for this incident is experienced.
We apologise for any inconvenience.
Posted Mar 19, 2023 - 16:28 GMT
Identified
Status: Incident Update
Update Summary: Pelion Support teams are continuing to work on resolving the issue and restoring service.
Status: In Progress
We will provide an update shortly and we apologise for any inconvenience.
Posted Mar 19, 2023 - 14:37 GMT
Investigating
Status: Investigating Incident
Service Impacted: Three UK
Priority: Critical
Pelion Environment Area(s) Affected: UK
Summary:
Pelion Support teams are currently investigating issues with Three UK which may have an impact on your service. As part of the Manchester Datacentre works a unexpected issue occured with a component in the London datacentre.
Update: The Pelion engineering team have assigned remote hands to assist in resolving the issue.
We will provide an update shortly and we apologise for any inconvenience.
Posted Mar 19, 2023 - 13:05 GMT
This incident affected: Mobile Operators (Three UK).