Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2024 - 09:00 GMT
Scheduled
The JT/Pelion Global Roaming network provider will be carrying out essential maintenance between 18/11/2024 09:00 and 21/11/2024 02:00 UTC.
During this time the network vendor has a requirement to keep the estate up to date with the latest software version and security patches.
In preparation for the upgrade the vendor will perform a DNS change at 09:00 UTC on 18th Nov. This will allow time for network operators to honour DNS updates and gracefully move the existing sessions to a different PGW. The primary IoT PGW will be isolated from the network to stop any new sessions connecting and the backup IoT PGW will handle new connections Once the upgrade has been performed on the primary IoT PGW, the DNS will be rebalanced and subscribers moved back to the primary IoT PGW.
No customer impact is expected but subscribers may be at risk of some disruption within the change window.
Start Date and time: 18/11/2024 09:00 UTC
End Date and time: 21/11/2024 02:00 UTC
Services affected: JT/Pelion Global Roaming subscribers. No customer impact is expected but subscribers may be at risk of some disruption within the change window.
Customer action required: No customer action is required.
Posted Nov 15, 2024 - 17:09 GMT
This scheduled maintenance affected: Mobile Operators (Pelion Global Roaming).