Scheduled maintenance is still in progress and has been extended to address a few additional details. We appreciate your patience and understanding.
Posted Feb 07, 2025 - 17:25 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2025 - 15:30 GMT
Scheduled
We will be carrying out essential maintenance on 07/02/2025 between 15:30 and 18:00 UTC.
During this time we will be carrying out essential maintenance on the the Pelion platform and our datacentres to resolve an issue with a database. This maintenance is essential to avoid customer impact.
During this time the Pelion Platform EU & the Pelion EU API, will be unavailable to customers and to all users between 16:00 - 16:30 UTC.
There is a reduced risk of data connectivity issues for customers and data transfer should be considered at risk of some disruption, within the change window.
Start Date and time: 07/02/2025 15:30 UTC End Date and time: 07/02/2025 18:00 UTC
Services affected: During this time the Pelion Platform EU & the Pelion EU API, will be unavailable to customers and to all users between 16:00 - 16:30 UTC.
There is a reduced risk of data connectivity issues for customers and data transfer should be considered at risk of some disruption, within the change window.
Customer action required: No customer action is required, Pelion Portal EU & API access will available again at 16:30 UTC.
Posted Feb 07, 2025 - 12:20 GMT
This scheduled maintenance affected: Mobile Operators (Pelion Global Roaming, EE, O2, Tele2, Three IRE, Three UK, Vodafone, Vodafone Global, Vodafone NB-IoT (LPWAN)), Pelion (Analytics, API, Pelion Platform), VPN Technology (DINA, London IPSecs, Manchester IPSecs, OpenVPN), and Infrastructure (London Datacentre, Manchester Datacentre).