Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2021 - 17:03 BST
Scheduled
Summary of work:
We will be carrying out emergency maintenance on 09/09/2021 between 17:00 and 18:00.
During this time we will be migrating our cross site link to a different provider. This is to mitigate against recent issues that have previously been seen on the current cross site link provider. During this time customers may notice a drop in communications between IPsec's and devices as we migrate our cross site link providers.
Location: London and Manchester
Start Date and time: 09/09/2021 17:00
End Date and time: 09/09/2021 18:00
Services affected: London and Manchester IPSec's, OpenVPN, DINA, Arm Global Roaming, EE, O2, Tele2, Three UK, Vodafone, Vodafone Global
Customer action required: No customer action is required, however if devices fail to re-connect, a power-cycle of the device may be required. If the IPsec does not automatically re-connect a restart of IPsec may be required.
Posted Sep 09, 2021 - 14:06 BST
This scheduled maintenance affected: Mobile Operators (Pelion Global Roaming, EE, O2, Tele2, Three UK, Vodafone, Vodafone Global), VPN Technology (DINA, London IPSecs, Manchester IPSecs, OpenVPN), and Infrastructure (London Datacentre, Manchester Datacentre).