Pelion engineering teams are beginning Service Impacting Maintenance from 18/03/2023 - 10:00 UTC.
Open VPN customers with live Open VPN connections, will experience impact.
We will provide further updates as necessary.
Posted Mar 18, 2023 - 10:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 17, 2023 - 08:00 GMT
Scheduled
We will be carrying out essential maintenance between 17/03/2023 08:00 and 18/03/2023 23:59 UTC.
As part of our planned maintenance at our Manchester datacenter, during this time we will be migrating our OpenVPN servers. This planned change is part of a wider activity to move core infrastructure services. We are also taking this opportunity to upgrade our network infrastructure to increase capacity and resilience.
OpenVPN may be at risk of disruption within the full change window, however we anticipate there will be considerable periods of of downtime for OpenVPN. Unfortunately, due to the nature of the work, we cannot be specific about the exact times or length of the downtime/outage.
Location: Manchester Datacentre
Start Date and time: 17/03/2023 08:00 UTC
End Date and time: 18/03/2023 23:59 UTC
Services affected: OpenVPN may be at risk of disruption within the full change window, however we anticipate there will be considerable periods of of downtime for OpenVPN. SIM cards may be unreachable via OpenVPN within the change window. Unfortunately, due to the nature of the work, we cannot be specific about the exact times or length of the downtime/outage.
Customer action required: No customer action is required.
For queries or concerns about this notice please contact our Support team via the normal channels.
Posted Mar 08, 2023 - 16:13 GMT
This scheduled maintenance affected: Infrastructure (Manchester Datacentre) and VPN Technology (OpenVPN).