Notification of planned works - JT/Pelion Global Roaming
Scheduled Maintenance Report for Pelion Connectivity Status
Completed
The scheduled maintenance has been completed.
Posted Aug 01, 2024 - 04:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 01, 2024 - 00:00 BST
Scheduled
The network operator partner JT will be carrying out essential maintenance on 01/08/2024 between 00:00 and 04:00 BST.

During this time JT will be upgrading the software of 1 of their IoT packet gateways.
No customer impact is expected as JT will move subscriber traffic to a different packet gateway; in preparation 48 hrs before the work commences JT will perform a DNS change.
This will gracefully move the existing sessions to the alternative PGW. The upgrade will be performed before re-introducing the original PGW back into the network.

Start Date and time:
01/08/2024 00:00 BST

End Date and time:
01/08/2024 04:00 BST

Services affected:
JT/Pelion Global Roaming subscribers.
No customer impact is expected.

Customer action required:
No customer actions are required.
Posted Jul 26, 2024 - 17:16 BST
This scheduled maintenance affected: Mobile Operators (Pelion Global Roaming).