Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 22, 2022 - 17:30 BST
Scheduled
We will be carrying out essential maintenance on 22/06/2022 between 17:30 and 21:30.
During this time we will be performing upgrades to our internet circuit in the Manchester DC in order to increase capacity. We will also be taking the opportunity to perform some routine database maintenance to our Manchester VPNCs.
Location: Manchester DC
Start Date and time: 22/06/2022 17:30
End Date and time: 22/06/2022 21:30
Services affected: Subscribers of the operators listed below may experience a brief disconnect and reconnect of their data sessions within the change window. Manchester IPsec customers will also see a disconnect and reconnect of their IPsec.
Customer action required: No customer action is required. However if subscribers fail to automatically reconnect then a power cycle/restart of the device may be required in the first instance. Similiarly, if IPsec's do not automatically reconnect a restart of the IPsec connection may be required in the first instance. The Pelion Support team is available for any customer support following the change window, if this is required.
Posted Jun 20, 2022 - 14:17 BST
This scheduled maintenance affected: Mobile Operators (Pelion Global Roaming, EE, O2, Tele2, Three UK, Vodafone Global, Vodafone NB-IoT (LPWAN)), VPN Technology (Manchester IPSecs, OpenVPN), and Infrastructure (Manchester Datacentre).