Current Status.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
99.98 % uptime
Today
Pelion Global Roaming Operational
90 days ago
99.99 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
99.98 % uptime
Today
Three IRE Operational
90 days ago
99.92 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
99.99 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
99.97 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 4, 2026

No incidents reported today.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Notification of planned works - US Platform
Completed - The scheduled maintenance has been completed.
Jul 1, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 09:00 BST
Scheduled - We will be carrying out essential maintenance on 01/07/2026 between 03:00 and 06:00 CT.

During this time we will be moving analytics services to upgraded hosts,

Location:
North America

Start Date and time:
01/07/2026 03:00 CT

End Date and time:
01/07/2026 06:00 CT

Services affected:
During the maintenance period you may see some display discrepancies on the platform - analytics, graphs and online/offline device statuses may be impacted.

Subscriber traffic flows are not impacted and all subscriber connectivity will continue as normal.

Customer action required:
No customer action is required.
Jun 26, 15:20 BST
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Notification of planned works - Three Ireland
Completed - This maintenance was postponed.
Jun 25, 19:10 BST
Scheduled - Three Ireland will be carrying out essential maintenance between 22/06/2026 22:00 and 23/06/2026 06:00 BST.

During this time Three Ireland will be performing carrier link upgrades and failover testing.

Start Date and time:
22/06/2026, 22:00 BST

End Date and time:
23/06/2026, 06:00 BST

Services affected:
There will be four brief interruptions to (Cisco IoT) traffic during the maintenance window.

Customer action required:
No customer action is required.
Jun 19, 22:53 BST
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Notification of planned works - Provisioning Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 09:30 BST
Scheduled - We will be carrying out essential maintenance on 22/06/2026 between 09:30 and 12:00 BST.

During this time we will be doing routine maintenance and failover on our API code base as part of our failover schedule.

Location:
UK and EU

Start Date and time:
22/06/2026 09:30 BST

End Date and time:
22/06/2026 12:00 BST

Services affected:
There may be a brief failure in API or SIM provisioning requests, please retry any failed requests.

Customer action required:
Re-tries of any SIM provisioning requests if failed during the period will be necessary.
Jun 19, 23:02 BST
Pelion // Tele2 Authentication Delay and Subscriber Reconnection
Resolved - This incident has been resolved.
Jun 22, 01:56 BST
Monitoring - Status: Monitoring

Summary:
Our escalation teams have applied mitigations and are monitoring improvements, and we have engaged our network partners to identify a root cause.
Jun 22, 01:37 BST
Update - We are continuing to investigate this issue.
Jun 22, 00:55 BST
Investigating - Status: Investigating

Service Impacted:
Tele2 subscribers will see delay in authenticating to the Pelion network. Subscribers may also see a reconnection or drop in data traffic.

Priority:
High

Pelion Environment Area(s) Affected:
UK and EU

Summary:
The Pelion escalation teams are currently investigating this issue.
Jun 22, 00:54 BST
Jun 21, 2026

No incidents reported.

Jun 20, 2026
Notification of planned works - Manchester Datacentre Upgrade Works Extension
Completed - The scheduled maintenance has been completed.
Jun 20, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 16:25 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 16:24 BST
Scheduled - We are extending our maintenance window by 2 hours

Original Notice:
During this maintenance window, we will be completing mandatory physical equipment upgrade works.
Most mobile network operator traffic will be routed through our London datacentre while the work is in progress.

Our engineers will monitor services throughout the work and will keep any disruption to a minimum.

Location:
Manchester Datacentre

Services affected:
None

Customer action required:
No general customer action is required.
Jun 20, 16:24 BST
Notification of planned works - Manchester Datacentre Upgrade Works
Completed - The scheduled maintenance has been completed.
Jun 20, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 15:00 BST
Scheduled - We will be carrying out essential maintenance in our Manchester datacentre from 15:00 BST on Thursday 18 June 2026 to 16:00 BST on Saturday 20 June 2026.

Service affecting DC work will pause during UK business hours on Friday 19 June

During this maintenance window, we will be completing mandatory physical equipment upgrade works.
Most mobile network operator traffic will be routed through our London datacentre while the work is in progress.

Some Three UK subscribers may experience periods of disruption during the maintenance window.
Customers using Manchester single-sited IPSec VPN connectivity will also be at risk of intermittent disruption.

Our engineers will monitor services throughout the work and will keep any disruption to a minimum.

Location
Manchester datacentre

Start date and time
Thursday 18 June 2026, 15:00 BST

End date and time
Saturday 20 June 2026, 16:00 BST

Services affected
Some Three UK subscribers and Manchester single-sited IPSec VPN customers may be at risk of intermittent disruption during the maintenance window.

Customer action required
No general customer action is required.
Customers with Manchester single-sited IPSec VPN connectivity will be contacted directly where mitigation may be needed.
Jun 12, 18:22 BST
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