Current Status.

All Systems Operational

Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
99.99 % uptime
Today
Pelion Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
99.99 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
99.99 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
99.99 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 7, 2026
Completed - The scheduled maintenance has been completed.
Jan 7, 17:00 GMT
Update - This maintenance has been extended to 17:00 UTC.
Jan 7, 15:45 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 15:00 GMT
Scheduled - We will be carrying out essential maintenance on 07/01/2026 between 15:00 and 17:00 UTC.

During this time we will be performing an essential routine failover in the Manchester Datacenter to implement performance improvements.
EE/BT and Three UK subscribers may disconnect and reconnect momentarily within the maintenance window.

Location:
Manchester DC, UK.

Start Date and time:
07/01/2026 15:00 UTC

End Date and time:
07/01/2026 17:00 UTC

Services affected:
Manchester DC.
EE/BT and Three UK subscribers may disconnect and reconnect momentarily within the maintenance window.

Customer action required:
No customer action is required.

Jan 7, 14:11 GMT
Jan 6, 2026
Resolved - The Pelion SRE team has found and mitigated the issue. Service will resume as usual.
Jan 6, 18:20 GMT
Investigating - Pelion Teams are currently investigating degradation connecting with Three UK in one of our sites. Connectivity is still possible from our backup site, although customers may experience reconnections and momentary loss of service.
Jan 6, 17:51 GMT
Jan 5, 2026
Completed - The scheduled maintenance has been completed.
Jan 5, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 00:00 GMT
Scheduled - Please be aware that Pelion will be observing a Change Freeze between 12th December 2025 00:00 UTC and 04th January 2025 00:00

Changes to our core network, APN, Pelion platform and VPN technologies will be suspended for the period of the freeze.

In the event of a service incident, Pelion will continue to resolve issues as normal, and these may require emergency changes.

If customers require changes during this window, these must be pre-approved and may be declined if there is a significant risk to service.

Dec 8, 14:15 GMT
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.