Current Status.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
99.99 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
99.99 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
99.99 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
99.99 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
100.0 % uptime
Today
Pelion Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
99.99 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
99.97 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Notification of planned works - Vodafone Global May 14, 2026 00:00-07:00 BST

Vodafone Global will be carrying out essential maintenance between 14/05/2026 00:00 and 14/05/2026 07:00 BST.

During this time Vodafone Global will be migrating their firewall cluster, in order to enhance platform stability and support future network requirements.

Start Date and time:
14/05/2026 00:00 BST

End Date and time:
14/05/2026 07:00 BST

Services affected:
Vodafone Global - Within the service impact window, there will be up to 15 minutes of data unavailability for all new sessions using 20404 IMSI range across the world.

Customer action required:
No customer action is required.
Posted on May 11, 2026 - 18:08 BST
May 13, 2026

No incidents reported today.

May 12, 2026
Notification of planned works - Vodafone Global
Completed - The scheduled maintenance has been completed.
May 12, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:00 BST
Scheduled - Vodafone Global will be carrying out essential maintenance between 12/05/2026 00:00 and 12/05/2026 07:00 BST.

During this time Vodafone Global will be migrating their firewall cluster, in order to enhance platform stability and support future network requirements.

Start Date and time:
12/05/2026 00:00 BST

End Date and time:
12/05/2026 07:00 BST

Services affected:
Vodafone Global - From 00:30, there will be up to 30 minutes of data unavailability for all new sessions using 20404 IMSI range across the world.

Customer action required:
No customer action is required.
May 11, 18:04 BST
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Notification of Planned Works - Manchester Data Centre
Completed - The scheduled maintenance has been completed.
Apr 30, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:00 BST
Scheduled - A supplier at Pelion's Manchester Data Centre will be carrying out essential maintenance between 30/04/2026 00:00 and 30/04/2026 06:00 BST.

During this time there will be mandatory upgrade work on our resilient secondary internet and cross site instances terminating in our Manchester datacenter.

Start Date and time:
30/04/2026 00:00 BST

End Date and time:
30/04/2026 06:00 BST

Services affected:
No impact although there will be a brief loss of redundancy

Customer action required:
No customer action is required
Apr 24, 15:09 BST
Apr 29, 2026
Notification of planned works - Tele2 Data and RADIUS Authentication
Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. We are extending our change window by one hour for monitoring.
Apr 28, 20:10 BST
Scheduled - Pelion will be carrying out upgrade and maintenance work on 28/04/26 between 19:00 and 23:00 BST

During this time we will be performing essential upgrades and migrating Tele2 subscriber traffic to our new core routers.

This work is part of our continuing UK network upgrades programme, which is aimed at increasing overall capacity and reliability. This is one of the final steps in that process and will allow us to continue to deliver our high reliability, stability, and performance for your devices.

Location:
UK

Start Date and time:
28/04/26 19:00 BST

End Date and time:
29/04/26 00:00 BST

Services affected:
From the start of this maintenance window any new sessions will be redirected to our new high capacity authentication cluster. Existing sessions will slowly migrate to this service as they reconnect during normal function. We do not expect to see devices disconnect during the maintenance window.

This activity is considered low risk from a change perspective. However, as it involves underlying authentication and network changes, there is a slightly higher potential for impact if any issues arise. Based on similar previous activities, some devices may need to reconnect and may take longer than expected to fully recover service.

Customer action required:
We highly recommend monitoring your Tele2 SIMs over the coming days for successful re-attaches, if there are any issues with Tele2 SIMs from the 28th please raise a ticket to support@pelion.com and we will prioritise and escalate accordingly.
Apr 28, 20:08 BST
← Incident History Powered by Atlassian Statuspage