Current Status.

All Systems Operational

Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
99.99 % uptime
Today
Pelion Global Roaming Operational
90 days ago
99.94 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
99.99 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform ? Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Notification of planned works - Three UK & Three Ireland Sep 16, 2025 17:00-22:00 BST

We will be carrying out essential maintenance on 16/09/2025 between 17:00 and 22:00 BST.

During this time we will be carrying out essential network upgrades.

Location:
UK

Start Date and time:
16/09/2025 17:00 BST

End Date and time:
16/09/2025 22:00 BST

Services affected:
Three UK and Three Ireland subscribers are at risk of a reconnection event during the maintenance period.
IPsec VPNs hosted at our UK data centres are considered as at risk during the maintenance period.

Customer action required:
No customer action is required, as resiliency is in place during the maintenance period. Any reconnection events to Three UK or Three Ireland subscribers should see those reconnected subscribers re-attach to the resilient node.

Posted on Sep 12, 2025 - 14:01 BST

Notification of planned works - Austin VPNCs Sep 17, 2025 09:00-11:00 BST

We will be carrying out essential maintenance on 17/09/2025 between 03:00 and 05:00 CST.

During this time we will be implementing upgrades to our VPNCs in our Austin data center.

Location:
Austin, TX.

Start Date and time:
17/09/2025 03:00 CT

End Date and time:
17/09/2025 05:00 CT

Services affected:
No impact to services are expected, however IPsec VPNs hosted in Austin are considered as at-risk during the maintenance period.

Customer action required:
No customer action is required.

Posted on Sep 12, 2025 - 14:26 BST

Notification of planned works - Tele2 VPNC Works Sep 17, 2025 23:00 - Sep 18, 2025 03:00 BST

Tele2 will be carrying out essential maintenance on 17/09/2025 between 23:00 and 03:00 BST.

During this time Tele2 are carrying out essential maintenance to one of their VPNCs

Start Date and time:
17/09/2025 23:00 BST

End Date and time:
18/09/2025 03:00 BST

Services affected:
There is no impact expected during Tele2's maintenance as there is resiliency in place, however out of caution we would consider Tele2 as at risk during the maintenance period.

Customer action required:
No customer action is required.

Posted on Sep 12, 2025 - 14:36 BST
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Completed - The scheduled maintenance has been completed.
Sep 10, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:00 BST
Scheduled - We will be carrying out essential maintenance on 10/09/2025 between 17:00 and 22:00 BST.

During this time we will be enabling new network paths for the Three UK network operator to allow for additional capacity.
Three UK subscribers may disconnect and reconnect within the maintenance window.

Start Date and time:
10/09/2025 17:00 BST

End Date and time:
10/09/2025 22:00 BST

Services affected:
Three UK - subscribers may disconnect and reconnect within the maintenance window.

Customer action required:
No customer action is required.

Sep 5, 15:55 BST
Sep 9, 2025

No incidents reported.

Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:00 BST
Scheduled - We will be carrying out essential maintenance on 08/09/2025 between 08:00 and 12:00 BST.

During this time we will be building some new back-end connectivity for our Telus operator.
No customer or subscriber impact is expected as the new connectivity is non-production.

Location:
US

Start Date and time:
08/09/2025 08:00 BST / 02:00 Central

End Date and time:
08/09/2025 12:00 BST / 06:00 Central

Services affected:
Telus.
No customer or subscriber impact is expected as the new connectivity is non-production.

Customer action required:
None.

Sep 5, 15:12 BST
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:00 BST
Scheduled - We will be carrying out essential maintenance on 03/09/2025 between 08:00 and 12:00 BST.

During this time we will be testing cross site data connectivity on a new cross site link provider.
Some cross site connectivity and any single sited Las Vegas IPsec VPN may see some impact and loss of data connectivity within the maintenance period however we expect this impact to be quite low.

Location:
USA - Austin to Las Vegas.

Start Date and time:
03/09/2025 08:00 BST / 02:00 Central

End Date and time:
03/09/2025 12:00 BST / 06:00 Central

Services affected:
Single sited Las Vegas IPsec VPN traffic may be at risk of some loss of connectivity within the maintenance window.
Any other impact should be low.

Customer action required:
No customer action is required.

Aug 29, 13:47 BST
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.