Current Status.

All Systems Operational

Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
99.98 % uptime
Today
Pelion Global Roaming Operational
90 days ago
99.99 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
99.98 % uptime
Today
Three IRE Operational
90 days ago
99.92 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Notification of planned works - Pelion UK ISP Partner Works Aug 11, 2026 01:00-04:00 BST

One our our ISP partners in the UK will be carrying out essential maintenance on 11/08/2026 between 01:00 and 04:00 BST.

During this time our provider will be carrying out essential maintenance to optimize infrastructure performance.

Location:
London, UK

Start Date and time:
11/08/2026 01:00 BST

End Date and time:
11/08/2026 04:00 BST

Services affected:
No customer impact is expected, all services will be routed via Pelion's alternative ISP partner during the maintenance event.

Customer action required:
No customer action is required.

Posted on Aug 07, 2026 - 16:57 BST

Notification of planned works - US Core Router Updates Aug 12, 2026 09:00-12:00 BST

We will be carrying out essential maintenance on 12/08/2026 between 03:00 and 06:00 CT.

During this time we will be updating core router configurations to improve route resiliency selections.

Location:
USA

Start Date and time:
12/08/2026 03:00 CT

End Date and time:
12/08/2026 06:00 CT

Services affected:
No customer impact is expected as work will take place on backup sites, however Telus subscribers should be considered as at-risk during the maintenance.

Customer action required:
No customer action is required.

Posted on Aug 07, 2026 - 17:03 BST

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Completed - The scheduled maintenance has been completed.
Jul 30, 15:00 BST
Verifying - Verification is currently underway for the maintenance items.
Jul 30, 14:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 13:00 BST
Scheduled - We will be carrying out essential maintenance on 30/07/2026 between 13:00 and 15:00 BST.

During this time we will be upgrading the capacity of our link between Pelion and BT/EE.

Start Date and time:
30/07/2026 13:00 BST

End Date and time:
30/07/2026 15:00 BST

Services affected:
BT/EE subscribers may see a brief reconnection event as we move between hosts. The upgrade will be carried out on our backup host and impact should be minimal, however BT/EE subscribers should be considered at risk during the maintenance period.

Customer action required:
No action Required.

Jul 30, 12:22 BST

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.