Current Status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2025 - 08:00 BST
Scheduled - We will be carrying out essential maintenance on 03/09/2025 between 08:00 and 12:00 BST.

During this time we will be testing cross site data connectivity on a new cross site link provider.
Some cross site connectivity and any single sited Las Vegas IPsec VPN may see some impact and loss of data connectivity within the maintenance period however we expect this impact to be quite low.

Location:
USA - Austin to Las Vegas.

Start Date and time:
03/09/2025 08:00 BST / 02:00 Central

End Date and time:
03/09/2025 12:00 BST / 06:00 Central

Services affected:
Single sited Las Vegas IPsec VPN traffic may be at risk of some loss of connectivity within the maintenance window.
Any other impact should be low.

Customer action required:
No customer action is required.

Sep 3, 2025 08:00-12:00 BST
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Under Maintenance
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Under Maintenance
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Under Maintenance
90 days ago
100.0 % uptime
Today
Miami Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Under Maintenance
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Under Maintenance
90 days ago
100.0 % uptime
Today
Mobile Operators Under Maintenance
90 days ago
99.99 % uptime
Today
Pelion Global Roaming Operational
90 days ago
99.94 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
99.99 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Under Maintenance
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform ? Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 3, 2025

Unresolved incident: Notification of planned works - US Cross Site DC Maintenance.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Completed - The scheduled maintenance has been completed.
Aug 20, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:00 BST
Scheduled - We will be carrying out essential maintenance on 20/08/2025 between 17:00 and 19:00 UTC+1.

During this time we will be performing AAA Radius server maintenance and upgrades for the Three UK operator.

Start Date and time:
20/08/2025 17:00 UTC+1

End Date and time:
20/08/2025 19:00 UTC+1

Services affected:
Three UK subscribers are at risk of a reconnection event during the maintenance period.

Customer action required:
No customer action is required.

Aug 15, 16:48 BST