All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
Infrastructure Operational
London Datacentre Operational
Manchester Datacentre Operational
Austin Datacentre Operational
Las Vegas Datacentre Operational
RADIUS Operational
VPN Technology Operational
DINA Operational
London IPSecs Operational
Manchester IPSecs Operational
OpenVPN Operational
OpenVPN US Operational
Austin IPsec's Operational
Las Vegas IPsec's Operational
Mobile Operators Operational
Pelion Global Roaming Operational
EE Operational
O2 Operational
Tele2 Operational
Three IRE Operational
Three UK Operational
Vodafone Operational
Vodafone Global Operational
Telus Operational
Vodafone NB-IoT (LPWAN) Operational
Services Operational
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Internal Support Systems Operational
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Support Ticketing Operational
Pelion Operational
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Help.pelion.com Operational
Pelion Platform Operational
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Pelion US Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2026

Microsoft Service outage: How to Reach the Pelion team
Resolved - Microsoft has closed the incident, and all services are operating normally.

You can reach us through all our usual channels again.
Phone and the support portal stay available as always:

UK: +44 330 175 3333
US: +1 302 467 3672
Email: support@pelion.com
Tickets: raise and manage them at support.pelion.com

Thank you for your patience while this was resolved.
Nov 14, 08:58 GMT
Update - Pelion are seeing partial recovery of the affected Microsoft services.

Microsoft is still treating this as a live incident, and it isn't fully resolved yet.

Until Microsoft confirms the incident is resolved, the most reliable way to reach our Support team is:

UK: +44 330 175 3333
US: +1 302 467 3672

Tickets: raise and manage them at support.pelion.com

We'll keep monitoring and post another update here once Microsoft confirms the incident is resolved.

Thank you for your patience.
Nov 13, 16:44 GMT
Monitoring - Microsoft is having a service outage, and this may affect some of the usual ways you contact us.

Our Support team is available as normal.

You can reach us through these channels:

Phone:
UK: +44 330 175 3333
US: +1 302 467 3672

Tickets: you can raise and manage your tickets through Pelion's support portal - support.pelion.com

We're monitoring the situation and will post an update here when Microsoft services are back to normal.

Thank you for your patience.
Nov 13, 08:50 GMT

Nov 13, 2026

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Notification of planned works - Vodafone Global & NB-IoT
Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 GMT
Scheduled - Vodafone Global will be carrying out essential maintenance between 09/11/2026 22:00 and 10/11/2026 06:00 UTC.

During this time Vodafone Global will be making a configuration change to its UK routers. Traffic will be moved onto backup routes while the work is carried out.

Location: UK

Start Date and time:
09/11/2026 22:00 UTC

End Date and time:
10/11/2026 06:00 UTC

Services affected:
Vodafone Global & IoT devices roaming on the VodafoneThree UK network may lose data connectivity up to two times between 00:00 and 04:30 UTC on 10/11/2026.
The total loss is expected to be no more than 5 minutes. During this time new and ongoing data sessions may be unavailable.

Customer action required:
No customer action is required.
Oct 29, 11:50 GMT

Nov 9, 2026

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Notification of planned works - Vodafone Global & NB-IoT
Completed - The scheduled maintenance has been completed.
Nov 5, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 22:00 GMT
Scheduled - Vodafone Global will be carrying out essential maintenance between 04/11/2026 22:00 and 05/11/2026 06:00 UTC.

During this time Vodafone Global will be making a configuration change to its UK routers. Traffic will be moved onto backup routes while the work is carried out.

Location: UK

Start Date and time:
04/11/2026 22:00 UTC

End Date and time:
05/11/2026 06:00 UTC

Services affected:
Vodafone Global & IoT devices roaming on the VodafoneThree UK network may lose data connectivity up to two times between 00:00 and 04:30 UTC on 05/11/2026.
The total loss is expected to be no more than 5 minutes. During this time new and ongoing data sessions may be unavailable.

Customer action required:
No customer action is required.
Oct 29, 11:43 GMT

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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