All Systems Operational
Pelion Private APN
Operational
Infrastructure
Operational
London Datacentre
Operational
Manchester Datacentre
Operational
Austin Datacentre
Operational
Las Vegas Datacentre
Operational
RADIUS
Operational
VPN Technology
Operational
DINA
Operational
London IPSecs
Operational
Manchester IPSecs
Operational
OpenVPN
Operational
OpenVPN US
Operational
Austin IPsec's
Operational
Las Vegas IPsec's
Operational
Mobile Operators
Operational
Pelion Global Roaming
Operational
EE
Operational
O2
Operational
Tele2
Operational
Three IRE
Operational
Three UK
Operational
Vodafone
Operational
Vodafone Global
Operational
Telus
Operational
Vodafone NB-IoT (LPWAN)
Operational
Services
Operational
Customer Phone line
Operational
Internal Support Systems
Operational
Statuspage
Operational
Support Ticketing
Operational
Pelion
Operational
Analytics
Operational
API
Operational
Automation Engine
Operational
Help.pelion.com
Operational
Pelion Platform
Operational
Remote SIM Provisioning
Operational
SMS Gateway
Operational
Pelion US Platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Notification of planned works - Tele2 Sep 21, 2026 23:00 - Sep 22, 2026 05:00 BST
Tele2 will be carrying out essential maintenance on 21/09/2026 between 23:00 and 05:00 BST.
During this time we Tele2 will be performing service-affecting emergency maintenance on their VoLTE (IMS) infrastructure, to maintain service quality and reliability with growing demand.
Start Date and time:
21/09/2026 23:00 BST.
End Date and time:
22/09/2026 05:00 BST.
Services affected:
Up to 4 minutes of impact to VoLTE services, affecting new registrations and call setups. No impact to ongoing calls or registrations.
No impact to any other services (Data, SMS or regular Voice) expected.
Customer action required:
Posted on Sep 18, 2026 - 18:03 BST
During this time we Tele2 will be performing service-affecting emergency maintenance on their VoLTE (IMS) infrastructure, to maintain service quality and reliability with growing demand.
Start Date and time:
21/09/2026 23:00 BST.
End Date and time:
22/09/2026 05:00 BST.
Services affected:
Up to 4 minutes of impact to VoLTE services, affecting new registrations and call setups. No impact to ongoing calls or registrations.
No impact to any other services (Data, SMS or regular Voice) expected.
Customer action required:
Posted on Sep 18, 2026 - 18:03 BST
Notification of planned works - London Data Centre Sep 23, 2026 12:00-23:00 BST
We will be carrying out essential maintenance on 23/09/2026 between 12:00 and 23:00 BST.
During this time we will be installing new hardware in our London data centre.
Location:
London, UK.
Start Date and time:
23/09/2026 12:00 BST.
End Date and time:
23/09/2026 23:00 BST.
Services affected:
No impact is expected, however due to the nature of the work Tele2 subscribers are considered as at risk.
Data analytics and graphs on the Pelion connectivity management platform are also at risk.
Customer action required:
No customer action is required.
Posted on Sep 18, 2026 - 19:08 BST
During this time we will be installing new hardware in our London data centre.
Location:
London, UK.
Start Date and time:
23/09/2026 12:00 BST.
End Date and time:
23/09/2026 23:00 BST.
Services affected:
No impact is expected, however due to the nature of the work Tele2 subscribers are considered as at risk.
Data analytics and graphs on the Pelion connectivity management platform are also at risk.
Customer action required:
No customer action is required.
Posted on Sep 18, 2026 - 19:08 BST
Notification of planned works - Open VPN Upgrades Sep 24, 2026 17:00-20:00 BST
We will be carrying out essential maintenance on 24/09/2026 between 17:00 and 20:00 BST.
During this time we will be performing upgrades to our OpenVPN service at our London data centre.
Location:
London, UK.
Start Date and time:
24/09/2026 17:00 BST
End Date and time:
24/09/2026 20:00 BST
Services affected:
OpenVPN clients may experience up to 5 minutes of unavailability whilst the upgrades are applied.
Customer action required:
No customer action is required, however in any circumstances where your connection is interrupted for longer than noted above, a restart of the OpenVPN client connection would be recommended.
Posted on Sep 18, 2026 - 19:15 BST
During this time we will be performing upgrades to our OpenVPN service at our London data centre.
Location:
London, UK.
Start Date and time:
24/09/2026 17:00 BST
End Date and time:
24/09/2026 20:00 BST
Services affected:
OpenVPN clients may experience up to 5 minutes of unavailability whilst the upgrades are applied.
Customer action required:
No customer action is required, however in any circumstances where your connection is interrupted for longer than noted above, a restart of the OpenVPN client connection would be recommended.
Posted on Sep 18, 2026 - 19:15 BST